Security & Compliance

Data Protection & Encryption

We use bank-grade encryption (AES-256) to safeguard all your data, both at rest and in transit. Personal and financial information is stored on secure servers with 24/7 monitoring. Regular backups and advanced firewalls protect against data loss or breaches. In short, your data stays locked down and confidential.

Secure Payments

Handling rent payments requires the highest level of security. RentMatrix integrates with PCI-DSS compliant payment processors to ensure every transaction is safe. Payment details are encrypted and never stored on our servers. Tenants can pay with peace of mind, and landlords receive funds directly to their accounts securely.

Compliance & Privacy

RentMatrix is built to comply with global data privacy laws like GDPR and industry standards like SOC 2. We respect your privacy and that of your tenants: We never sell or misuse your data. It's only used to provide and improve our services. You retain ownership of your data, with the ability to export or delete it at any time. Our policies are transparent – we'll always inform you of any changes or incidents relating to security.

We never sell or misuse your data. It’s only used to provide and improve our services.

You retain ownership of your data, with the ability to export or delete it at any time.

Our policies are transparent – we’ll always inform you of any changes or incidents relating to security.

AI Ethics & Transparency

We hold our AI to high ethical standards: No Bias: We regularly audit our AI models to prevent discriminatory or unfair practices. Explainable AI: Our automated decisions (like flagging a risky payment or suggesting a repair) come with context and explanations. You stay in control and informed. User Control: You can adjust or override AI-driven actions. Think of RentMatrix's AI as your helpful assistant, not an unchecked robot.

No Bias: We regularly audit our AI models to prevent discriminatory or unfair practices.

Explainable AI: Our automated decisions (like flagging a risky payment or suggesting a repair) come with context and explanations. You stay in control and informed.

User Control: You can adjust or override AI-driven actions. Think of RentMatrix’s AI as your helpful assistant, not an unchecked robot.

Reliability & Uptime

We know your business runs round the clock. RentMatrix maintains 99.9% uptime so your data and tools are always accessible. Our engineering team monitors systems continuously and employs redundant infrastructure to avoid downtime. If something ever does go wrong, we have robust recovery protocols and will keep you informed every step of the way.